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Frequently Asked Questions |
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How to Access NAS (Network Folder) On NAS Server you can save your important work which is scheduled to backup bi- weekly. If you logon on the ‘ROOT’ domain then in “My Computer’ you’ll find Z: drive which is your network folder where you can save your data. If you logon using the local account then do the following to access your network folder:
Archiving and Managing Your Mailbox
We Need You to Do Your Part We ask everyone to participate in routinely cleaning out their mailbox. Large mailboxes with thousands of messages impact backups and may cause problems for everyone. You can help by taking some time to clean out your mailbox then developing the following management habits:
Managing your Account? Check How Much Space You Are Using Maintain awareness your mailbox size. Size limits for mailboxes are enforced at 10 MB for faculty and 5 MB for staff. You will receive notification messages when you are at or exceed your quota. Check Your Mailbox Size Take a minute to check how much space you are using. To see the details of your account at a glance, in the properties for your mailbox you can browse your list of folders and examine the current size of each folder. How to Check Folder Sizes
Add the Size Field to your Inbox folder and Sent Items Folder At a glance you can see how large a message is. How to Add the Size Field
Organize Your Messages in Off Line Folders Archives in Outlook are known as "Personal Folder Files" or "Off line folders." The single best thing you can do to keep your Mailbox a manageable size is to use Off Line "Personal Folders" instead of folders inside of your Inbox on the server to organize your messages. You can have unlimited space for these messages, limited only by the size of your hard drive. The only messages that you should leave on the server should be current messages. It is easy to set up and use Offline Folders. All messages that you want to keep but don’t access regularly should be archived. You can manually or automatically archive your messages. First Create a Personal Folder File You must first set up an off line archive folder known as a "PST" or "personal folder" file. Personal folder files have file extensions of .pst. An example of a name of a personal folder file is "personal.pst". A personal folder file can be defined as your primary store or as a secondary store. A primary store means that mail delivered to the Inbox in that file and all of your other default Outlook folders, such as Calendar, Contacts, Deleted Items, Journal, Notes, Sent Items, and Tasks reside there. A personal folder file can also be defined as a secondary store, which means you can move items to that file, either manually or with Inbox Rules, from your primary store.
NOTE: Please note that archived messages will be available only on the computer where the archive (PST) file is saved, so do this task when on a computer you use regularly, such as your office computer or laptop. PST files can be copied to another location or disk for backup - if you have AutoArchiving set to automatically save messages periodically to an off line folder, if you move the folder be sure to update the Online folder's AutoArchive location property.
You can give the personal folder file a new Service Name. This name will appear in the Folder List automatically. In order to add this new folder to the Outlook Shortcut Bar, select File, select New and then select Outlook Bar Shortcut…
BACKUP
To Manually Archive Your Messages...
To manually archive your messages, open your archive folder by choosing it under File - Open - Personal Folders File. It will then appear in your Folder List. How to Manually Archive
Using import and export to archive data
you can export all of your email into a data file that can be stored in your Harddisk. This process will create a *.pst file that can be opened in outlook if you need to recover an email. This is easily done by the Outlook import/export wizard:
1. In outlook Click file, and then Import and Export:
2. Select "Export to a file":
4. In the "Select a Folder to export" window, select the top folder in your branch. It should say "Mailbox - username" i.e "Mailbox - John Smith". Click that folder once, and then check "Include Subfolders" and click next:
Accessing Backed Up Email
To Automatically Archive Your Messages
How to Automatically Archive To automatically archive all items after a certain period of time, Outlook has three features that work together to control settings:
Sub Folders within Offline Folders Once you create an offline folder, then you can easily drag an online folder into the offline folder to archive it. The online folder will be moved offline and it will become a subfolder within the original offline folder where it was dragged. You can drag it back into the online Inbox at a later time if needed online. You will need to have your Folder List turned on under the View menu for this task.
You can create a new subfolder within an offline folder by right clicking on the offline folder in the Folder List, then choosing New Folder. You can then drag messages into this sub folder. There is a Deleted Items sub folder automatically created for each offline folder. Since the messages are now stored offline, the regular Deleted Items feature does not work with the offline folder. Messages deleted within the offline folder will be moved to its Deleted Items folder, which can be emptied when desired by right clicking on it and choosing Empty Deleted Items.
Please note the "Recover Deleted Items' feature online will not work, and when the Deleted Items folder is emptied, the messages are unrecoverable.
Empty Your Deleted Items Folder - Regularly! Deleting messages doesn’t save space until you empty your trash. Remember to empty your Deleted Items folder often, or set it to empty automatically.
How to Empty Your Deleted Items To empty your folder, right-click on the Deleted Items folder icon in your Outlook bar and choose Empty. You can automatically empty your Deleted Items folder every time you close Outlook. To turn on or off this option, go to Tools - Options - Other Tab and check the "Empty the Deleted Items folder Upon Exiting." If you want a warning before it is emptied, go to Tools - Options - Other tab and click on Advanced Options button, then select or clear the "Warn before permanently deleting items" check box. You can also use Auto Archiving to automatically empty your Deleted Items periodically - right click on the Deleted Items folder, choose Properties then choose the Auto Archive tab and select "Permanently Delete Old Items". This is an excellent use of this feature, you can set it to whatever time interval you wish, and you never have to think about it.
Note: Don’t worry about "permanently deleting" these items - Outlook calls them "permanently deleted" but this is misleading! You can still recover items you have emptied for up to 30 days from the date of permanent deletion. Open your Deleted Items folder and choose Tools menu – Recover Deleted Items. You can then drag the item back into the folder of your choice.
Remember Your Sent Items Folder Periodically Delete or Archive Your Sent Items Folder It is easy to forget about managing the Sent Items folder. Messages quickly accumulate here. Remember to delete or archive these messages regularly as well, especially the messages with attachments that you have sent to others. Auto archiving can be used to periodically clean out and save your Sent messages - this is an excellent use of the AutoArchive feature as well. How to Manually Archive Sent Items
How to Set Up Auto Archiving for Sent Items
Watch Out for Attachments Save Attachments to Your Hard Drive Then Delete the Messages Attachments consume a considerable amount of space in your mailbox if they aren't saved to your hard drive and removed from the server. How to Save Attachments to Your Hard Drive
Don't Send Large Attachments to Others, Especially to Groups Be aware of the size of the files you are attaching. Large attachments also fill up people’s mailboxes, and can swamp a remote download for an unsuspecting user just trying to quickly check his mail who can’t do a thing about it.
Note: If you have a large file to share, post it on the network in shared folder and email a hyperlink to this location in your message. Don't Open Unexpected Attachments without Checking Never open an attachment that you are not expecting to receive without first checking with the sender to confirm they truly sent it to you. Simply reply back and ask if in question. Most viruses are sent through attachments these days which appear to come from someone you know, and are launched only by opening the attachment, not the email message.
If You Do Exceed Your Mailbox Limit You will receive a notification messages until your mailbox size is reduced under the limit. It is a standard message (unfortunately we cannot modify it) that reads as follows: -----Original Message----- From: System Administrator Sent: Wednesday, December 05, 2001 7:00 PM To: Last Name, First Name Subject: Your mailbox is over its size limit Importance: High Your mailbox has exceeded one or more size limits set by your administrator. Your mailbox size is 55256 KB. Mailbox size limits: You will receive a warning when your mailbox reaches 55250 KB. You may not be able to send or receive new mail until you reduce your mailbox size. To make more space available, delete any items that you are no longer using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. You must empty the Deleted Items folder after deleting items or the space will not be freed. See client Help for more information.
Please note "client Help" in the last line simply means refer to the Outlook Help menu. Please note also that this message is only a notification. Your ability to send and receive messages will not be impacted by exceeding the size limit of your mailbox at this time.
For More Information Be sure to check out Outlook’s Help on Archives. From the Help menu choose Microsoft Outlook Help - Answer Wizard tab and type in Archives. Contact ITU if you have any questions.
Several shared public folders are created in MS Outlook for HBCC community. (e.g. HBCC News, HBCC Share, HBCC Advertisements etc.) Any soft of news, views, entertainment information, advertisements etc can be posted in these folders. Please avoid sending such information to all the faculty members on their email addresses or group. You can post the information in the public folders and others can view it by visiting the public folders. If you want to know how to post in a public folder then read the following: Posting a Message to a Bulletin Board (Public Folder) MS Outlook
How to use Office programs with the Norton Antivirus Office plug-in
The Norton AntiVirus plug-in for Microsoft Office scans documents for macro virus infections in Office products. This plug-in may cause performance issues, the inability to open files within Office, or the inability to install some Office programs. This article contains the latest information about how to use Office with the Norton AntiVirus Office Plug-in. To work around the issues listed in the “Summary” section, use either of the following methods. Method 1: Run Live Update
Obtain the latest version of the Office plug-In that is available through
the Live Update option site in your Norton AntiVirus software. Method 2: Disable Office Plug-In
Note Perform
this method only if you cannot update your Norton AntiVirus software through
the Live Update Web site.
Norton AntiVirus 2004, Norton SystemWorks 2004, Norton AntiVirus 2003, Norton SystemWorks 2003, Norton AntiVirus 2002 or Norton SystemWorks 2002 Is Installed Disable the Norton AntiVirus Office plug-in program. To do this, follow these steps:
Norton AntiVirus 2001 or Norton SystemWorks 2001 Is Installed Disable the Norton AntiVirus Office plug-in program. To do this, follow these steps:
Norton AntiVirus 2000 or Norton SystemWorks 2000 Is Installed Unregister the Norton AntiVirus OfficeAV.dll file. To do this, follow these steps:
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